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Privacy Policy

We recognize that the privacy of your personal information is important to you. Unless you directly give us consent to do otherwise, we will only collect and use your personal information as set out below.

 

What information do we collect?

We may collect these following information from you. Personal information is any information that can be used to identify you and may include details such as name, address, telephone numbers, date of birth, occupation and email address.

 

When do we collect your personal information?

  • when you complete a 'join our mailing list' form available at any of our stores or online;
  • when join the Bove Rewards Program;
  • when you contact us with an enquiry;
  • subscribe for email updates
  • place and online order with us

 

We also collect the following information that you may be unaware of:

  • The name of the domain from which you access the internet;
  • The date and time you access our site;
  • The internet address of the website that linked you directly to our site.

 

What we do with the information we gather

We collect personal information to keep you up to date with any important changes to our website, to notify you of special events, promotions and offers that may be of interest to you and to respond to your queries. We also collect personal information to allow us to manage and fulfil any orders you place with us.

Bove do not share, sell or trade your personal information gathered online with third parties. Personal information collected online will only be disclosed within our corporate group for marketing purposes.

Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.

 

 How can I update my personal information?

We will reasonably attempt to ensure that the personal information that we hold about you is accurate and up to date. If your details have changed please inform us with the correct information. If you need to provide us with any changes to your details do email us at concierge@bove.co so we can update it for you.

 

How secure is your personal information?

We take all reasonable steps to maintain the security and integrity of your personal information.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Any personal information that you submit will be protected by our secure server. We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you.

However, we will not to sell or trade your personal information to any third party organizations or individuals without your consent other than third party suppliers in the delivery of services you have agreed to accept from our online store or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.

 

Changes to Privacy Policy

This is our current privacy policy outlining our personal information management practices. This policy replaces any other privacy policy published by us to date. We may vary this policy at any time. If any changes to these policies occur, we will notify our customers by updating this section of our website.