Thank you for shopping with us! After placing your order, a tracking number will be sent to you within 1 working day once your parcel has been shipped out. If you do not receive the tracking number after 1 day, you may contact us at concierge@bove.co or WhatsApp us to 8686 0778 to request for it.
LOCAL SHIPPING (WITHIN SINGAPORE)
Your tracking number will be sent to you within 1 working day once your parcel has been shipped. If you do not receive the tracking number, feel free to contact us to request for it. Kindly note that shipping fees are not refundable.
| Shipping Method |
Weight (0 - 4.9kg) |
Weight (5kg to 9.9kg) |
Weight (10-29.9kg) |
Weight (>30kg) |
| Free Local Shipping (within Singapore) | Free for orders above $50 | Free for orders above $50 | Free for orders above $50 | Free for orders above $50 |
| Standard Local Shipping (4 - 7 working days) | $4.90 | $10 | $20 | $30 |
SELF COLLECT AT BOVE STORE, SUNTEC CITY MALL
You may choose to collect the purchased items in our store located at Suntec City, #02 - 728. Our staff in store will get in touch with you either via email or phone call when the item is ready for collection. It may take 1 to 5 working days for collection subject to availability in store.
INTERNATIONAL SHIPPING
We ship to the following countries as listed below. You will receive an email notification with the tracking number once your order is shipped out. Shipping fees are not refundable if the parcels have been shipped out.
Import duties, value-added taxes, goods and service taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying items from us.
If your country is not listed here, kindly reach out to us to confirm if we can ship the items to you.
| Country/Territory | Standard Delivery Time (Working Days Mon - Fri) | Shipping Fee |
| Malaysia | 4 - 5 |
0 - 0.9kg: S$13 |
| Brunei, China, Hong Kong, Indonesia, Macau, Philippines, South Korea, Thailand, Taiwan, Vietnam | 5 - 7 | 0 - 0.9kg: S$20 1 - 2.4kg: S$27 2.5 - 4.9kg: S$47 5 - 9.9kg: S$80 10 - 19.9kg: S$110 20 - 29.9kg: S$130 30 - 39.9kg: S$150 >40kg: S$170 |
| Australia, India, Japan, New Zealand | 5 - 7 | 0 - 0.9kg: S$25 1 - 2.4kg: S$30 2.5 - 4.9kg: S$60 5 - 9.9kg: S$115 10 - 19.9kg: S$160 20 - 29.9kg: S$220 30 - 39.9kg: S$270 >40kg: S$320 |
| Europe, United States | 7 - 9 | 0 - 0.9kg: S$30 1 - 2.4kg: S$47 2.5 - 4.9kg: S$86 5 - 9.9kg: S$145 10 - 19.9kg: S$215 20 - 29.9kg: S$310 30 - 39.9kg: S$420 >40kg: S$500 |
| United Arab Emirates | 7 - 9 | 0 - 0.9kg: S$60 1 - 2.4kg: S$70 2.5 - 4.9kg: S$135 5 - 9.9kg: S$210 10 - 19.9kg: S$300 20 - 29.9kg: S$420 30 - 39.9kg: S$500 >40kg: S$600 |
*Kindly note that big items will be measured by the volumetric weight of packaging box instead of the actual weight of item.